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Director of Training
Job Description
Companies want to attract, retain and motivate the best job candidates in order to stay competitive. Training Departments, which are sometimes a part of the Human Resources Departments in smaller companies, work to provide this internal service for organizations. This department is typically led by a Training Director who has many responsibilities including designing training programs and managing training department staff members.
One of the main aspects of the Training Director position is analyzing current training models and evaluating a company’s specific needs. The person in this role typically meets and works with each department head to determine the strengths, challenges and needs of the individuals. After spending time with the department heads, the training director might suggest technical or interpersonal improvements for the manager. He or she might also work with the manager to create a list of specific training needs for that department.
After the Director of Training has met with all department heads and identified current company needs, they usually create a company training system. The design may be simple or complex depending on the company’s needs. It usually includes a training class or program for brand new employees to teach them about the company’s mission, philosophy, software system and service information. The plan may also include annual training refresher classes for tenured employees. Most plans feature career development or promotion steps as well.
The Director of Training is usually responsible for creating an overall training plan as well as designing training specifics. These include timelines, such as when training needs to occur during the year or at a specific point in a person’s career. The design should also outline the training logistics, including online training modules, classroom training or outside seminars. It typically also includes training evaluation, to allow participants to communicate how they perceived the training.
Skills Requirement
- Experience in translation and interpretation services training.
- A deep and thorough understanding of the company or organization. It is crucial to know how your service is provided, sold, and delivered to customers, as well as why your product exists and what problem it solves.
- Ability to quickly establish credibility and effective working relationships with all levels of staff, including senior management.
- Passion for continuous learning.