Eco-System of Language Profession

Linguistic QA Manager

Oversee the daily localization QA process - bridging the work of internal stakeholders with global suppliers.
Oversee quality reporting.
Manage terminology and translation memory strategy.
Coordinate external and internal QA resources.
Lead/drive weekly read and react meetings with vendors.
Provide innovative thinking around scalable solutions and operational workflows to continuously improve the LQA program.
Analyze delivery metrics to identify trends, diagnose issues and reinforce quality standards via glossary terminology, style guides, etc.
Effectively communicate project updates cross-functionally

Bachelor’s degree in language/linguistics and/or +5 years relevant LQA experience, preferably in an outsourced environment or agency.
Proven track record of managing and implementing Quality Assurance methodologies.
Passion for developing content scoring and testing plans, assessing risks, and using big data to optimize QA.
Hands on experience managing translation memories and glossaries will be highly valued, particularly if in a cloud based TMS.
Familiarity with industry LQA models, standards and best practices.
Experience managing QA for MT workflows will be valued.
Adaptability and resiliency to quick changes in priorities, technology, tools and workflow.
Excellent verbal and written communication skills.
Attention to detail, organization, problem-solving, analytical and multitasking skills.
Self-starter, quick-learner, detail-oriented, quality-focused and proactive.
Ability to excel in a dynamic work environment, prioritizing tasks appropriately and showing flexibility.
Ability to work in both agile and waterfall environments.
Excellent organizational skills.
Strong interpersonal skills to support cross-functional and remote team collaboration.